All orders ship Worldwide via UPS with full tracking from our art factory in Montreal, Canada. Expedited options are available. Most orders ship within 1 business day, orders placed before 2pm EST usually ship same day. Please note that during special promotions or periods of high volume, additional production time can apply. Feel free to contact us for a more specific shipping estimate or if your order is very time sensitive. For orders outside the United States and Canada, additional taxes or duties may be due upon receipt of your order. We don't benefit from or receive any of these fees or taxes, and cannot provide refunds or credits.
We want you to be thrilled with your new art. If for any reason you would like to return or exchange your art please contact us within 15 days of receiving your order. Returns are accepted for either store credit of the full order value including shipping, or a full refund less our actual shipping costs. Originals and Limited items we may only be able to offer a return depending on availability. Customers are responsible for return shipping costs.
We believe in high quality products, manufactured in fair working conditions, with minimum waste and environmental impact. All orders are manufactured in North America and shipped from our Art Factory in Montreal, Canada.
We stand by the quality of our products. If you have any issues with your Lora Zombie art for a period of one year after please contact us for replacement or repair.
Our shipping team have the experience of packaging and shipping hundreds of thousands of pieces of art worldwide, you can be sure that your purchase is packaged for a safe journey to your door. However, in the rare event that your item arrives damaged you can be sure we will take full responsibility. Please photograph any damage including the packaging and contact us at email@example.com and we'll get it sorted out for you ASAP.
If you wish to cancel or modify an order please contact us as soon as possible as once your order is in production we are unable to make changes.